Shipping

A sleek logistic set-up allows us to accept orders for IT hardware until late in the day and still ship stock items on the same day. Most non-stock items are shipped within the next 24-48 hours.

We take pride in beating deadlines and this is why we have partnered with the best express couriers & freight forwarders. The online trackable AWB number that we always provide means you can track your shipment online.

 

RMA Policy

In the unlikely event that you receive an item that is faulty in some way or DOA, just contact your dedicated account manager and we will look after the rest. We will take this opportunity to show you how effectively we can support you when things go wrong. Fast turnaround is key at Plan B.